Zendesk is a multi-tenant OAuth connector keyed by the customer subdomain. The customer enters it at connect time; it rides the signed state to the callback, is re-validated, and is stored on the connector settings to build the API host. List staff (agents and admins) via GET /api/v2/users.json with cursor pagination, mapping role, active/suspended, and 2FA status; end-users are excluded. The subdomain is validated as a single DNS label at every trust boundary to close the SSRF vector, and the data client keeps the SSRF-protected transport. Zendesk OAuth across customer subdomains requires a Zendesk-approved global OAuth client; the connector goes live once those credentials are supplied via bootstrap. Signed-off-by: Aurélien Sibiril <81782+aureliensibiril@users.noreply.github.com>
14 KiB
14 KiB