probo/controls/transparency/TRA.002_clearly_explain_your_services.md

id, category, revision-version, revision-date, estimate-time, necessity, frameworks

id	category	revision-version	revision-date	estimate-time	necessity	frameworks
TRA.002	transparency	1	2024-01-15	1h	mandatory	name sections soc2 CC2.3

Clearly explain your services

Purpose

Here, we are not enhancing security, we are helping the auditor be more efficient. As part of the audit, he/she will need to understand clear boundaries for the audit, identify the relevant risk and then check how you mitigate them.

A proper service description is key for your customers, but it also help the auditor understands what your customers are expecting from you.

Implementation

Nothing, everything should already be on your website for customers to see.

Evidence

• Website link