// Copyright (c) 2026 Probo Inc . // // Permission is hereby granted, free of charge, to any person obtaining a copy // of this software and associated documentation files (the "Software"), to deal // in the Software without restriction, including without limitation the rights // to use, copy, modify, merge, publish, distribute, sublicense, and/or sell // copies of the Software, and to permit persons to whom the Software is // furnished to do so, subject to the following conditions: // // The above copyright notice and this permission notice shall be included in // all copies or substantial portions of the Software. // // THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR // IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, // FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE // AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER // LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, // OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE // SOFTWARE. package drivers import ( "context" "encoding/json" "fmt" "net/http" "strconv" "strings" "go.probo.inc/probo/pkg/coredata" ) const ( incidentIOUsersEndpoint = "https://api.incident.io/v2/users" // incidentIOPageSize is the page size requested from GET /v2/users (the // API defaults to 25 and accepts up to 10000). incidentIOPageSize = 100 ) // IncidentIODriver lists the users of a single incident.io organization. The // API key (Bearer) is bound to one organization, so GET /v2/users returns // every user of that organization with no tenant selector. type IncidentIODriver struct { httpClient *http.Client } var _ Driver = (*IncidentIODriver)(nil) type incidentIORole struct { Name string `json:"name"` Slug string `json:"slug"` } type incidentIOUser struct { ID string `json:"id"` Name string `json:"name"` Email string `json:"email"` // Role is the deprecated coarse role enum: owner / administrator / // responder / viewer / unset. base_role / custom_roles are the live // RBAC roles and take precedence when present. Role string `json:"role"` BaseRole *incidentIORole `json:"base_role"` CustomRoles []incidentIORole `json:"custom_roles"` } type incidentIOUsersResponse struct { Users []incidentIOUser `json:"users"` PaginationMeta struct { After string `json:"after"` } `json:"pagination_meta"` } func NewIncidentIODriver(httpClient *http.Client) *IncidentIODriver { return &IncidentIODriver{httpClient: httpClient} } func (d *IncidentIODriver) ListAccounts(ctx context.Context) ([]AccountRecord, error) { var records []AccountRecord after := "" for range maxPaginationPages { resp, err := d.fetchUsersPage(ctx, after) if err != nil { return nil, err } for _, u := range resp.Users { email := strings.TrimSpace(u.Email) if email == "" { continue } records = append(records, AccountRecord{ Email: email, FullName: incidentIOFullName(u, email), Roles: incidentIORoles(u), IsAdmin: incidentIOIsAdmin(u), MFAStatus: coredata.MFAStatusUnknown, AuthMethod: coredata.AccessReviewEntryAuthMethodUnknown, AccountType: coredata.AccessReviewEntryAccountTypeUser, ExternalID: strings.TrimSpace(u.ID), }) } // The `after` cursor is the authoritative end-of-results signal: stop // when it is empty. A short page is NOT treated as the end (incident.io // may return fewer than page_size rows while more pages remain). The // empty-page guard is only a backstop against an API that never clears // the cursor, so the loop cannot spin past the data. if resp.PaginationMeta.After == "" || len(resp.Users) == 0 { return records, nil } after = resp.PaginationMeta.After } return nil, fmt.Errorf("cannot list all incident.io users: %w", ErrPaginationLimitReached) } func (d *IncidentIODriver) fetchUsersPage(ctx context.Context, after string) (*incidentIOUsersResponse, error) { req, err := http.NewRequestWithContext(ctx, http.MethodGet, incidentIOUsersEndpoint, nil) if err != nil { return nil, fmt.Errorf("cannot create incident.io users request: %w", err) } q := req.URL.Query() q.Set("page_size", strconv.Itoa(incidentIOPageSize)) if after != "" { q.Set("after", after) } req.URL.RawQuery = q.Encode() req.Header.Set("Accept", "application/json") httpResp, err := d.httpClient.Do(req) if err != nil { return nil, fmt.Errorf("cannot execute incident.io users request: %w", err) } defer func() { _ = httpResp.Body.Close() }() if httpResp.StatusCode < 200 || httpResp.StatusCode >= 300 { return nil, fmt.Errorf("cannot fetch incident.io users: unexpected status %d", httpResp.StatusCode) } var resp incidentIOUsersResponse if err := json.NewDecoder(httpResp.Body).Decode(&resp); err != nil { return nil, fmt.Errorf("cannot decode incident.io users response: %w", err) } return &resp, nil } func incidentIOFullName(u incidentIOUser, fallback string) string { if name := strings.TrimSpace(u.Name); name != "" { return name } return fallback } // incidentIORoles returns the user's roles, preferring the live RBAC roles // (base_role + custom_roles) and falling back to the deprecated `role` enum // only when no RBAC role is present. func incidentIORoles(u incidentIOUser) []string { roles := []string{} if u.BaseRole != nil { if name := strings.TrimSpace(u.BaseRole.Name); name != "" { roles = append(roles, name) } } for _, r := range u.CustomRoles { if name := strings.TrimSpace(r.Name); name != "" { roles = append(roles, name) } } if len(roles) > 0 { return roles } if name := incidentIODeprecatedRoleName(u.Role); name != "" { return []string{name} } return []string{} } // incidentIODeprecatedRoleName maps the deprecated coarse role enum to a // display label, returning "" for "unset" or an absent value. func incidentIODeprecatedRoleName(role string) string { switch strings.ToLower(strings.TrimSpace(role)) { case "owner": return "Owner" case "administrator": return "Administrator" case "responder": return "Responder" case "viewer": return "Viewer" default: return "" } } // incidentIOIsAdmin reports whether the user holds an administrative role. It // prefers the live base_role slug and falls back to the deprecated role enum; // both "owner" and "administrator" are administrative. func incidentIOIsAdmin(u incidentIOUser) bool { if u.BaseRole != nil && strings.TrimSpace(u.BaseRole.Slug) != "" { return incidentIOAdminSlug(u.BaseRole.Slug) } return incidentIOAdminSlug(u.Role) } func incidentIOAdminSlug(slug string) bool { switch strings.ToLower(strings.TrimSpace(slug)) { case "owner", "administrator": return true default: return false } }