diff --git a/pkg/connector/provider/crisp.go b/pkg/connector/provider/crisp.go
index 187bc8ff7..3fd90e0fd 100644
--- a/pkg/connector/provider/crisp.go
+++ b/pkg/connector/provider/crisp.go
@@ -37,6 +37,11 @@ func crispRegistration() *Registration {
 		// deactivated until Crisp validates the production plugin and
 		// activates with no code change once the token is set.
 		ManagedAPIKey: true,
+		// The per-website plugin API also needs the plugin ID (a distinct value
+		// from the token identifier), supplied via bootstrap alongside the
+		// token. Require it so Crisp stays hidden until both are configured
+		// rather than surfacing as connectable and failing at connect time.
+		RequiresManagedResourceID: true,
 		// Crisp authenticates with the plugin token presented as HTTP Basic,
 		// the credential being the verbatim "identifier:key" pair.
 		// APIKeyBasicAuthUserPass base64-encodes it (the empty-password
diff --git a/pkg/connector/provider/registry.go b/pkg/connector/provider/registry.go
index d938372f7..bd2b3ea09 100644
--- a/pkg/connector/provider/registry.go
+++ b/pkg/connector/provider/registry.go
@@ -304,6 +304,31 @@ func (r *Registry) ManagedResourceID(p coredata.ConnectorProvider) (string, bool
 	return id, ok
 }
 
+// ManagedConnectorReady reports whether a ManagedAPIKey provider is fully
+// configured for this deployment: its Probo-held key is set and, when the
+// provider also requires a resource ID (RequiresManagedResourceID, e.g. the
+// Crisp plugin ID), that is set too. A provider that is not ready is kept out
+// of the driver catalog, since connecting it would fail at verify time. It is
+// false for non-managed and unregistered providers.
+func (r *Registry) ManagedConnectorReady(p coredata.ConnectorProvider) bool {
+	reg, ok := r.Get(p)
+	if !ok || !reg.ManagedAPIKey {
+		return false
+	}
+
+	if _, ok := r.ManagedAPIKey(p); !ok {
+		return false
+	}
+
+	if reg.RequiresManagedResourceID {
+		if _, ok := r.ManagedResourceID(p); !ok {
+			return false
+		}
+	}
+
+	return true
+}
+
 // ProviderOAuth2Scopes returns the OAuth2 scopes the access review
 // driver for the given provider needs to list user accounts. Returns
 // nil for providers that do not need any scopes (Notion, Intercom)
diff --git a/pkg/connector/provider/registry_test.go b/pkg/connector/provider/registry_test.go
index 642a18216..2e30e184a 100644
--- a/pkg/connector/provider/registry_test.go
+++ b/pkg/connector/provider/registry_test.go
@@ -266,6 +266,35 @@ func TestCrispIsManagedAPIKey(t *testing.T) {
 	assert.True(t, reg.ManagedAPIKey)
 	assert.False(t, reg.SupportsAPIKey)
 	assert.True(t, reg.APIKeyBasicAuthUserPass)
+	assert.True(t, reg.RequiresManagedResourceID, "crisp needs the plugin ID before it can connect")
+}
+
+// TestRegistry_ManagedConnectorReady pins that a provider requiring a resource
+// ID (Crisp's plugin ID) is reported ready, and thus surfaced in the catalog,
+// only once BOTH the managed key and the resource ID are configured.
+func TestRegistry_ManagedConnectorReady(t *testing.T) {
+	t.Parallel()
+
+	t.Run("crisp needs both key and resource id", func(t *testing.T) {
+		t.Parallel()
+
+		r := provider.NewBuiltinRegistry()
+		assert.False(t, r.ManagedConnectorReady(coredata.ConnectorProviderCrisp), "unconfigured")
+
+		r.SetManagedAPIKey(coredata.ConnectorProviderCrisp, "identifier:secret")
+		assert.False(t, r.ManagedConnectorReady(coredata.ConnectorProviderCrisp), "key set but plugin id missing")
+
+		r.SetManagedResourceID(coredata.ConnectorProviderCrisp, "plugin-id")
+		assert.True(t, r.ManagedConnectorReady(coredata.ConnectorProviderCrisp), "key and plugin id set")
+	})
+
+	t.Run("non-managed provider is never ready", func(t *testing.T) {
+		t.Parallel()
+
+		r := provider.NewBuiltinRegistry()
+		r.SetManagedAPIKey(coredata.ConnectorProviderTally, "some-key")
+		assert.False(t, r.ManagedConnectorReady(coredata.ConnectorProviderTally))
+	})
 }
 
 // TestRegistry_RejectsManagedPlusCustomerCredential pins that a
diff --git a/pkg/connector/provider/types.go b/pkg/connector/provider/types.go
index 9a5b34af3..b15d3399c 100644
--- a/pkg/connector/provider/types.go
+++ b/pkg/connector/provider/types.go
@@ -124,6 +124,15 @@ type Registration struct {
 	// injected key is presented on the wire.
 	ManagedAPIKey bool
 
+	// RequiresManagedResourceID marks a ManagedAPIKey provider that also needs
+	// a Probo-supplied resource ID (Crisp's plugin ID, registered via
+	// (*Registry).SetManagedResourceID) before a connection can succeed. Such a
+	// provider stays out of the driver catalog until BOTH the managed key and
+	// the resource ID are configured, so the operator never sees it as
+	// connectable while a connect attempt would fail at verify time. See
+	// (*Registry).ManagedConnectorReady.
+	RequiresManagedResourceID bool
+
 	// BuildProbeURL derives a per-connector probe URL when the API host or
 	// path depends on connector settings (e.g. a customer subdomain or
 	// instance URL). Nil for providers with a static ProbeURL.
diff --git a/pkg/server/api/console/v1/base_resolvers.go b/pkg/server/api/console/v1/base_resolvers.go
index a9235f2de..73275f912 100644
--- a/pkg/server/api/console/v1/base_resolvers.go
+++ b/pkg/server/api/console/v1/base_resolvers.go
@@ -575,10 +575,12 @@ func (r *queryResolver) AccessReviewDrivers(ctx context.Context) ([]*types.Conne
 		clientCredentialsSupported := reg.SupportsClientCredentials
 
 		// ManagedAPIKey (Model B, e.g. Crisp) providers are connectable only
-		// once the operator configures the Probo-held key; until then they
-		// stay hidden, so such a provider ships deactivated.
-		_, hasManaged := r.providerRegistry.ManagedAPIKey(provider)
-		apiKeyManaged := reg.ManagedAPIKey && hasManaged
+		// once the operator configures the Probo-held key (and any required
+		// resource ID, e.g. Crisp's plugin ID); until then they stay hidden, so
+		// such a provider ships deactivated. Gating on full readiness keeps a
+		// half-configured provider out of the catalog rather than surfacing it
+		// and failing at connect time.
+		apiKeyManaged := r.providerRegistry.ManagedConnectorReady(provider)
 
 		// Skip providers that cannot be connected in this deployment: no
 		// OAuth client credentials configured and no key-based fallback